Terms of service
Terms of Service
Overview
Welcome to Pawsoluna. By accessing our website and using our services, you agree to these Terms of Service. Please read them carefully before using our store.
By using our site, you confirm that you are of legal age in your province, state, or country of residence, or that you have obtained permission from a parent or legal guardian.
SECTION 1 — USE OF THE STORE
By using our store, you agree to provide accurate, complete, and up-to-date information when making purchases.
You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.
SECTION 2 — PRODUCTS
We make every effort to display our products accurately. However, product colors and appearance may vary slightly depending on your device or screen settings.
We reserve the right to modify, update, or discontinue any product at any time without prior notice.
SECTION 3 — ORDERS
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or inaccurate information.
Once your order is placed, you will receive a confirmation email.
SECTION 4 — PRICES AND PAYMENTS
All prices displayed on our store are listed in Canadian Dollars (CAD), unless otherwise stated.
Prices may change without notice.
You agree to provide accurate and complete payment information for all purchases made on our website.
SECTION 5 — SHIPPING
Delivery times are estimates only and may vary depending on your location and shipping carriers.
Pawsoluna is not responsible for delays caused by shipping carriers, customs, or events beyond our control.
SECTION 6 — RETURNS AND REFUNDS
Please review our Refund Policy for information regarding returns, exchanges, and refunds.
SECTION 7 — INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, and designs, is the property of Pawsoluna and may not be used without prior written permission.
SECTION 8 — LIMITATION OF LIABILITY
Pawsoluna shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
SECTION 9 — CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon posting on the website.
SECTION 10 — CONTACT
For any questions regarding these Terms of Service, you may contact us at: